Managing an online reputation

“Your customers are talking about you — and the whole world is listening. Local review sites are reshaping the world of small business by becoming the new Yellow Pages, one-stop platforms where customers can find a business — and also see independent critiques of its performance. How do you manage your reputation when everybody is a critic?” Read on

Kermit Pattison Small Business, The New York Times

Tags: ,

Published 04 August 2009.

Comments Off

About ADU
Part magazine, part bulletin, part business resource, ADU is a publication and archive about design and creativity published monthly to encourage and support designers. ADU is an independent and strongly collaborative voice within the design sector with a broad network that connects designers from across the country to the resources they need. ADU is also a vehicle for workshops, forums and exhibitions produced to encourage discourse and develop skills around design, creativity, entrepreneurship and ideas. ADU collaborates with design institutions and existing initiatives to enable designers to develop new markets at home and abroad. ADU is a joint venture between Parcel and Studio Propeller.
Be part of ADU
ADU is an independent online publication that relies on its industry network to keep things fresh. If you have news that you think our readers need to know about please get in touch. We encourage all submissions but cannot guarantee that everything will be published. If you would like to submit something for our editorial team, please email directly to the editorial department.
Editorial submissions
mad@australiandesignunit.com     

Advertise with us
Copyright: Creative commons
Terms of Use
Privacy Policy
Facebook
RSS

Publishers/editorial direction
Heidi Dokulil & Ewan McEoin
Managing editor
Madeleine Hinchy
Editor-at-large
Peter Salhani
Creative direction
Graeme Smith
Design
Lee Wong
Photography/video
Sam James, Elliat Rich, Alexi Freeman
Chris Byrne, Tim Fleming, Paul Justin
Alison Schutt, Rohan Nicol